Succeeding in a Japanese Company: 12. Feedback

A one hour conversation between Yuko Morimoto and Rochelle Kopp on how to receive feedback from and give feedback to Japanese colleagues

Non-Japanese people who work for Japanese firms often are concerned about a lack of feedback -- both positive and negative. Why do Japanese supervisors give so little feedback? And what can an employee do in order to get the information they need in order to know how well they are doing their job? Yuko will discuss the cultural background of how Japanese people approach feedback, why Japanese managers tend to be reluctant to give positive feedback, the meaning behind detailed "corrections" from Japanese managers, and what to do if you are in a situation where you need to give feedback to someone Japanese.

During Yuko's call you will discover...

  • Your Japanese managers and colleagues aren't giving you feedback – here's what to do
  • Your Japanese manager is giving you feedback in the form of many minor negative comments, and it doesn't seem all that helpful. Why is she doing this and what should you do?
  • Your Japanese manager hasn't given you one piece of positive feedback, ever. Is your job in jeopardy?
  • Your boss might be giving you constructive feedback and you don't even know it. Here's how to tell
  • You want to give feedback (positive or negative) to a Japanese colleague. Careful! Here's what you need to know and the words you can (sometimes) use
  • How to improve your relationship with a Japanese manager or Japanese colleagues

Your Instructor

Yuko Morimoto
Yuko Morimoto
Yuko began her career at Chase Manhattan Bank in Tokyo, where she worked for over 10 years and served as the Global Coordinator of a global team and facilitated the communication among team members (including Japanese, other Asians, North Americans and Europeans) on international projects. Yuko then moved to Silicon Valley where she lived for over ten years providing communication training and executive coaching for the employees of multinational companies. Yuko joined Japan Intercultural Consulting upon her return to Japan in 2009, and works with our clients as a facilitator and a coach. Using her career experiences spanning the Pacific, she provides insights on how to overcome common cultural challenges with grace and ease.

Course Curriculum

  Giving and receiving feedback: a conversation between Yuko Morimoto and Rochelle Kopp
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