Japanese Cultural Values
1 hour screencast on understanding the values that influence Japanese behaviour
This course is for anyone who wants a succinct overview of the values that influence how Japanese do business and live their lives. It’s an excellent introduction if you are beginning to work with Japanese, or if you are visiting Japan for the first time either on business or on vacation. Those who have had more experience with Japanese will also enjoy having this framework for what they have observed so far.
By understanding this mental mind map of how Japanese approach the world, you’ll have a great appreciation for what makes Japan special, and also for how you can effectively interact with Japanese.
- Teinei -- Politeness
- Iwanu ga hana – saving face
- Nomunication – letting it all hang out over a beer
- Comparing cultures around the globe on communication style
GETTING THINGS DONE
- Antei – stability and predictability
- Kata – the right way to do something
- Seiri seiton – a place for everything and everything in its place
- Komakai – detail orientation
- Comparing cultures around the globe on process orientation
- Ishibashi wo tataku – risk aversion
- Nemawashi – consensus-building
- Comparing cultures around the globe on risk orientation
PUTTING IT ALL TOGETHER
- Omotenashi – hospitality and good customer service
- Ningenmi – the human touch
Rochelle Kopp is a management consultant specializing in cross-cultural communication, human resources, and organization development. She works with Japanese companies doing business globally and global companies doing business in Japan or working closely with Japanese companies. A veteran facilitator experienced in delivering training and consulting to participants from around the world, Rochelle frequently leads cross-cultural teambuildings and other programs for executives. She also works with many Japanese and non-Japanese leaders as an executive coach.
Rochelle works with Japanese companies, helping them to be more successful in their global operations, supporting effective management practices, organization development, and cultural training and teambuilding. She also has a particular interest in helping Japanese companies understand and learn from Silicon Valley. She also works frequently with global firms that have Japanese subsidiaries, customers, joint venture partners, and suppliers.