2. Communication Style
1 hour interactive module on how to bridge cultural gaps in communication
- Quiz on communication - how much do you already know about Japanese communication style?
- Assess your own preferences for
- How to communicate - detailed and in words, or by reading between the lines?
- How to disagree - open and frank discussion or hold back or do it privately?
- How to convey information - explain the theory or show how to do it?
- Twenty minute narrated slideshow in English on communicating with Japanese colleagues and partners with case studies illustrating different preferences and practical strategies for overcoming communication gaps
- Country backgrounds for each preference for Japan, Belgium, China, Czech Republic, France, Germany, Hungary, India, Korea, Mexico, Netherlands, Philippines, Poland, Russia, Spain, Sweden, Thailand, UK, USA and Vietnam
- A course certificate certifying 1 hour of Continuing Professional Development is available
What people have said about this course:
"it was really informative and I think now I would find it easy to understand the working style and communication style of Japanese co-workers and seniors as well" (Japanese ICT company, India)
Your Instructor
Pernille Rudlin was brought up partly in Japan and partly in the UK. She is fluent in spoken and written Japanese, and lived in Japan for 9 years.
She has worked for two of Japan's largest multinationals in a variety of roles from sales to marketing to HR to corporate planning.
Pernille Rudlin holds a B.A.(Hons) from Oxford University in Modern History and Economics and an M.B.A. from INSEAD and she is the author of several books and articles on cross cultural communications and business.
Since starting Japan Intercultural Consulting’s operations in Europe in 2004, Pernille has conducted seminars for Japanese and European companies in Belgium, Germany, Italy, Japan, the Netherlands, Poland, Spain, Switzerland, UAE, the UK and the USA, on Japanese cultural topics, post merger integration and on working with different European cultures.
She is a non-executive director of Japan House London, a Japanese Ministry of Foreign Affairs initiative and a trustee of the Japan Society of the UK.