- Assess your own preferences for
- How to communicate - detailed and in words, or by reading between the lines?
- How to disagree - open and frank discussion or hold back or do it privately?
- How to convey information - explain the theory or show how to do it?
- Two 9 minute video screencasts in English on communicating with Japanese colleagues and partners with case studies illustrating different preferences and practical strategies for overcoming communication gaps
- Country backgrounds for each preference for Japan, Belgium, China, Czech Republic, France, Germany, Hungary, India, Korea, Mexico, Netherlands, Philippines, Poland, Russia, Spain, Sweden, Thailand, UK, USA and Vietnam
- Test on understanding of Japanese communication styles
- A course certificate certifying completion and passing of 1 hour of Continuing Professional Development is available
What people have said about this course:
"it was really informative and I think now I would find it easy to understand the working style and communication style of Japanese co-workers and seniors as well" (Japanese ICT company, India)
Pernille Rudlin was brought up partly in Japan and partly in the UK. She is fluent in spoken and written Japanese, and lived in Japan for 9 years.
She spent nearly a decade at Mitsubishi Corporation (the Fortune 500 $70bn Japanese investment and trading conglomerate) working in their London operations, Europe & Africa HQ and Tokyo headquarters in sales and marketing and corporate planning and also including a stint in their International Human Resource Development Office.
More recently she had a global senior role as Director of External Relations, International Business, at Fujitsu, the leading Japanese information and communication technology company and the biggest Japanese employer in Europe, focusing on ensuring the company’s corporate messages in Japan reach the world outside.
Pernille Rudlin holds a B.A.(Hons) from Oxford University in Modern History and Economics and an M.B.A. from INSEAD and she is the author of several books and articles on cross cultural communications and business.
Since starting Japan Intercultural Consulting’s operations in Europe in 2004, Pernille has conducted seminars for Japanese and European companies in Belgium, Germany, Italy, Japan, the Netherlands, Switzerland, UAE, the UK and the USA, on Japanese cultural topics, post merger integration and on working with different European cultures.