Further reading and resources


  • The Toyota Way Fieldbook - Jeffrey K Liker and David Meier
  • Toyota Culture - The Heart & Soul of the Toyota Way - Jeffrey K Liker & Michael Hoseus
  • 5S for Operators - 5 Pillars of the Visual Workplace - Hiroyuki Hirano
  • Managing to Learn - Using the A3 management process to solve problems, gain agreement, mentor and lead - John Shook
  • Omoiyari: 6 Steps to Getting it Right with Japanese Customers - Pernille Rudlin (e-book and paperback)



  • Follow Japan Intercultural Consulting EMEA on Twitter (@jpnicemea) and Facebook for interesting articles and news on Japanese culture

And of course anything Marie Kondo related for more on the cleanliness/5S/decluttering aspect to the Japanese society - including her series on Netflix.