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Succeeding in a Japanese Company: 11. Getting on the same page

A one hour conversation between Andrew Horvat and Rochelle Kopp on why it's important and how to 'get on the same page' in a Japanese company. (audio file)

So many of the challenges that non-Japanese people working in Japanese companies face have their root in the fact that not everyone is on the same page -- they are working from a different set of assumptions, and with different information. These all fall under the category of what Japanese call joshiki -- common sense. In this session, Andrew will discuss how people in Japanese firms develop a shared joshiki, and how non-Japanese employees can learn it as well. Topics to be covered include initiation rituals in Japanese firms, the nemawashi consensus-building process, and Japanese etiquette considerations.

During Andrew's call you will discover...

  • Why Japanese workers often seem to be on the same page while non-Japanese workers can feel like they've been left out of the loop
  • 4 ways to stop feeling like and being an outsider and become part of a cohesive work team
  • How to use nemawashi to promote alignment and harmony
  • How to use PowerPoint in a joint effort with Japanese colleagues to get on the same page with them
  • Why Japanese workers judge you based on your acquaintance with Japanese customs and manners, and the 5 customs you must never break
  • Everything you need to know about proper Japanese etiquette to become one of the 'family,' rather than the weird uncle or aunt ostracised to the kiddy table


Your Instructor


Andrew Horvat
Andrew Horvat

For more than two decades, Andrew filed stories from Japan for the Associated Press, the Los Angeles Times, and London's Independent newspaper. Later he directed the Japan office of the Asia Foundation, a San Francisco-based non-profit before moving on to manage and teach at Stanford University's overseas studies program in Kyoto. He has also held teaching positions at Japanese universities. As reporter, administrator and university instructor, Andrew has had to reconcile different ways of thinking and doing things.


Class Curriculum


  Getting on the same page: a one hour conversation between Andrew Horvat and Rochelle Kopp
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