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All modules + themed monthly newsletters to guide you

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The easiest and most money saving deal - a subscription to our monthly themed newsletter.

This will give you access to and guide you through all our online content, with links to additional articles, videos and resources.

Themes include:

1. Etiquette

2. Decision making

3. Communication tips

4. Meetings

5. Japanese customer service

6. Processes such as 5s, kaizen

7. Building relations with Japanese colleagues

8. The Japan HQ/parent company

9. Apologising and what to do when things go wrong

10. Giving and receiving feedback

11. Japanese hierarchies and bosses

12. Japanese teams and the challenge of remote/virtual teams

Other subscribers have said our courses are "are truly informative and of great help while working in a Japanese organization. " (Japanese IT company employee, India)


Your Instructor


Pernille Rudlin
Pernille Rudlin

Pernille Rudlin was brought up partly in Japan and partly in the UK. She is fluent in spoken and written Japanese, and lived in Japan for 9 years.

She spent nearly a decade at Mitsubishi Corporation (the Fortune 500 $70bn Japanese investment and trading conglomerate) working in their London operations, Europe & Africa HQ and Tokyo headquarters in sales and marketing and corporate planning and also including a stint in their International Human Resource Development Office.

More recently she had a global senior role as Director of External Relations, International Business, at Fujitsu, the leading Japanese information and communication technology company and the biggest Japanese employer in Europe, focusing on ensuring the company’s corporate messages in Japan reach the world outside.

Pernille Rudlin holds a B.A.(Hons) from Oxford University in Modern History and Economics and an M.B.A. from INSEAD and she is the author of several books and articles on cross cultural communications and business.

Since starting Japan Intercultural Consulting’s operations in Europe in 2004, Pernille has conducted seminars for Japanese and European companies in Belgium, Germany, Italy, Japan, the Netherlands, Switzerland, UAE, the UK and the USA, on Japanese cultural topics, post merger integration and on working with different European cultures.


Courses Included with Purchase



Working Effectively with Japanese Counterparts: 1. Etiquette
1 hour interactive module on everything you wanted to know about bowing, shaking hands, exchanging business cards, socialising and meetings
Pernille Rudlin
£39
Working Effectively with Japanese Counterparts: 2. Communication Style
1 hour interactive module on how to bridge cultural gaps in communication
Pernille Rudlin
£39
Working Effectively with Japanese Counterparts 3. Work style
1 hour interactive module on understanding the Japanese cooperative, streamlined and process oriented way of working - kaizen, 5S
Pernille Rudlin
£39
Working Effectively with Japanese Counterparts: 4. Decision-Making Style
1 hour interactive module on why Japanese organisations take so long to make decisions.
Pernille Rudlin
£39
Working Effectively with Japanese Counterparts: 5. Meetings, presentations and reports
1 hour interactive module on getting the mindset and preparation right for meetings with Japanese counterparts
Pernille Rudlin
£39
Japanese Cultural Values
1 hour screencast on understanding the values that influence Japanese behaviour
Rochelle Kopp
£39
Succeeding in a Japanese Company: 1. Omoiyari
A one hour conversation between Pernille Rudlin and Rochelle Kopp on how to satisfy internal and external Japanese customers (audio file)
Pernille Rudlin
£12
Succeeding in a Japanese Company: 2. Process and Performance in Teams
A one hour conversation between Claudia Romberg and Rochelle Kopp on process and performance in teams (audio file)
Claudia Romberg
£12
Succeeding in a Japanese Company: 3. Effective Communication
A 1 hour conversation between Sarah Aptilon and Rochelle Kopp on "Same Words, Different Meanings -- Effective Communication with Japanese Colleagues"
Sarah Aptilon
£12
Succeeding in a Japanese Company: 4. Working with a Japanese Boss
A one hour conversation between Tak Kawasaki and Rochelle Kopp on how to work with a Japanese boss (audio file)
Tak Kawasaki
£12
Succeeding in a Japanese Company: 5. Understanding and Influencing Decision Makers
A one hour conversation between Rochelle Kopp and Bryan Jacop on understanding and influencing decision makers in a Japanese company (audio file)
Bryan Jacop
£12
Succeeding in a Japanese Company: 6. Avoiding Meeting Madness
A one hour conversation between Michael McKenna and Rochelle Kopp on avoiding meeting madness in a Japanese company (audio file)
Michael McKenna
£12
Succeeding in a Japanese Company: 7. Presentations
A one hour conversation between Michiko Schwab and Rochelle Kopp on how to keep Japanese audiences from falling asleep in your presentation
Michiko Schwab
£12
Succeeding in a Japanese Company: 8. Relationship Building
A one hour conversation between Andy Bender and Rochelle Kopp on relationship building with Japanese in person and from afar (audio file)
Andy Bender
£12
Succeeding in a Japanese Company: 9. The Japanese parent company interface
A one hour conversation between Jim Colby and Rochelle Kopp on how to interface skillfully with the parent company in Japan
Jim Colby
£12
Succeeding in a Japanese Company: 10. Becoming part of the team
A one hour conversation between Adam Komisarof and Rochelle Kopp on how to become art of the team in a Japanese workplace (audio file)
Adam Komisarof
£12
Succeeding in a Japanese Company: 11. Getting on the same page
A one hour conversation between Andrew Horvat and Rochelle Kopp on why it's important and how to 'get on the same page' in a Japanese company. (audio file)
Andrew Horvat
£12
Succeeding in a Japanese Company: 12. Feedback
A one hour conversation between Yuko Morimoto and Rochelle Kopp on how to receive feedback from and give feedback to Japanese colleagues
Yuko Morimoto
£12

Original Price: £378


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
As long as your subscription continues
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days explaining what the problem has been, and we will give you a full refund.

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