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Working Effectively with Japanese People: 1. Etiquette

1 hour interactive module on everything you wanted to know about bowing, shaking hands, exchanging business cards, socialising and meetings

  • Quiz on communication - how much do you already know about Japanese etiquette?
  • Assess your own preferences for
    1. Hierarchy
    2. Formality
    3. Emotional expressiveness
  • 15 minute narrated slideshow in English on Japanese etiquette - greetings, bowing, shaking hands, exchanging business cards, socialising, seating, gift giving and hosting Japanese visitors
  • Country backgrounds for each preference for Japan, Belgium, China, Czech Republic, France, Germany, Hungary, India, Korea, Mexico, Netherlands, Philippines, Russia, Spain, Sweden, Thailand, UK, USA and Vietnam
  • Certificate of completing 1 hour of continuing professional development is available


Your Instructor


Pernille Rudlin
Pernille Rudlin

Pernille Rudlin was brought up partly in Japan and partly in the UK. She is fluent in spoken and written Japanese, and lived in Japan for 9 years.

She spent nearly a decade at Mitsubishi Corporation (the Fortune 500 $70bn Japanese investment and trading conglomerate) working in their London operations, Europe & Africa HQ and Tokyo headquarters in sales and marketing and corporate planning and also including a stint in their International Human Resource Development Office.

More recently she had a global senior role as Director of External Relations, International Business, at Fujitsu, the leading Japanese information and communication technology company and the biggest Japanese employer in Europe, focusing on ensuring the company’s corporate messages in Japan reach the world outside.

Pernille Rudlin holds a B.A.(Hons) from Oxford University in Modern History and Economics and an M.B.A. from INSEAD and she is the author of several books and articles on cross cultural communications and business.

Since starting Japan Intercultural Consulting’s operations in Europe in 2004, Pernille has conducted seminars for Japanese and European companies in Belgium, Germany, Italy, Japan, the Netherlands, Switzerland, UAE, the UK and the USA, on Japanese cultural topics, post merger integration and on working with different European cultures.


Class Curriculum


  Japanese etiquette
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  Screencast: Japanese etiquette
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  Further reading
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  Certificate available
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!